EXIN Exam

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November/2020 Latest Braindump2go ITILFNDv4 Exam Dumps wirth PDF and VCE Free Updated Today! Following are some new ITILFNDv4 Real Exam Questions! QUESTION 771What must always be done before an activity is automated? A. Check that the activity has already been…Continue Reading →

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QUESTION 1 Which of the following is Problem Management primarily concerned with? A.    Looking at Security Plans B.    Looking at the cause of Incidents C.    Looking at the Change Plan D.    Looking at the Release Strategy Answer: B

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QUESTION 1 Which of the following is Problem Management primarily concerned with? A.    Looking at Security Plans B.    Looking at the cause of Incidents C.    Looking at the Change Plan D.    Looking at the Release Strategy Answer: B

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QUESTION 1 Which process includes the responsibility of recovering the service as quickly as possible? A.    Availability Management B.    IT Service Continuity Management C.    Incident management D.    Problem Management Answer: C

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QUESTION 1 Which types of communication would the functions within service operation use? 1. Communication between data centre shifts 2. Communication related to changes 3. Performance reporting 4. Routine operational communication A.    1 only B.    2 and 3 only C.   …Continue Reading →

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QUESTION 1 What do customer perceptions and business outcomes help to define? A.    The value of a service B.    Governance C.    Total cost of ownership (TCO) D.    Key performance indicators (KPIs) Answer: A

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QUESTION 1 What is a risk analysis used for? A.    A risk analysis is used to express the value of information for an organization in monetary terms. B.    A risk analysis is used to clarify to management their responsibilities. C.   …Continue Reading →

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QUESTION 1 Which of the following are reasons that Home Working can reduce your carbon footprint? a) It reduces the travel needed to attend meetings. b) It reduces the paperwork needed for meetings. c) It reduces the space needed within…Continue Reading →

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QUESTION 1 What is an acknowledged advantage of telecommuting? A.    It helps to reduce carbon emissions. B.    Remote meetings are more productive. C.    Work gets done more easily. Answer: A

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QUESTION 1 Which of the following is a benefit of ISO/IEC 20000 certification? A.    It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year. B.    It shows that a…Continue Reading →